BeautyMaskFactory offers international shipping through DHL, Canada Post, USPS, UPS and ChitChats Express. BeautyMaskFactory currently ships any international locations. Please be advised that orders shipped outside the U.S. and Canada are not eligible for free shipping, promotion discount, or free returns.
International Payment Methods
Prices are shown in US dollars.
Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. Packing slips for international shipments cannot be marked as a “gift” or with altered prices.
Your billing information must be exactly as it appears on your credit card information. If anything is different, the order cannot be processed.
Credit Card Security & Fraud Protection
All payment forms are subject to verification and review by BeautyMaskFactory. BeautyMaskFactory reserves the right to refuse to process any transaction, sale, or shipment of orders due to suspected fraud or unauthorized or illegal activity.
International Shipping Information
International orders may require 3-5 business days processing time prior to shipment. Orders will be shipped by a carrier of our choice (USPS or UPS) and typical transit time will be 10 – 20 business days. If customer want to get fast international shipping service, please notify us within 24 hours after order submission. There will be extra charge for fast shipping method.
BeautyMaskFactory offers the following flat rate express (2-3 days) international shipping costs.
Under 1.9 kg (up to 100 Masks) = $30.00 USD
1.9 kg – 3.5 kg (100 – 200 Masks) = $40.00 USD
3.5 kg – 6.5 kg (100 – 200 Masks) = $60.00 USD
6.5 kg – 10 kg (200 – 300 Masks) = $80.00 USD
More than 10 kg (More than 300 Masks) = Please contact to [email protected]com to arrange special logistic shipping method. This could lower the shipping price.
Standard ground shipping rates vary depending on the location. Please contact at [email protected]
International Returns & Exchanges
If you are not satisfied with a purchase for any reason, please review our return, refund, and exchange policies of BeautyMaskFactory.com. To be eligible for a return, your item must be returned in unused condition with original packaging except following.
Defective Item – Product is an imperfection in a product that has a manufacturing or design defect, or is faulty because of inadequate instructions or warnings.
Damaged Item – Products that are broken, cracked, scratched, etc.
Return of Online Purchases by Mail
Purchaser will be responsible for paying return shipping costs. Any shipping cost associated with the original order cannot be refunded.
Step 1: Contact [email protected] to receive a Return Authorization (RA) number. Return instructions and return mailing address will be sent via email.
Step 2: Clearly print the return mailing address, including your RA number on your package and on your Return Form.
Step 3: Place your merchandise in the original shipping box. If the original packaging is not available, please use a sturdy box or padded envelope to prevent damage in transit. You will receive an email confirmation when your return is processed.
All returns must be received within 30 days from the date of purchase.